Workshop experience · included in the distributor offer

Move every vehicle from intake to handover.

PartnAir is sold to the distributor, who provides the experience to partner workshops. Messages, photos and documents become an actionable case; the workshop retains diagnosis, customer approval and responsibility for the repair.

The agentic execution layer for automotive aftersales. PartnAir is deployed by parts distributors to equip their partner workshops and connect every request to business systems, under human control.

Equip my workshop network →Explore the complete chain

One vehicle, one case

Live

Every decision reuses the context already acquired.

  1. 01

    Need qualified

    The customer request, vehicle and reason for the visit are structured from the first exchange.

  2. 02

    Evidence assembled

    Photos, documents, symptoms and history remain connected to the case.

  3. 03

    Job prepared

    Parts, quote, tasks and availability are brought together before a commitment.

  4. 04

    Approval obtained

    The customer understands the recommendation and your team approves the communication.

  5. 05

    Handover tracked

    Progress, quality check, handover and the next need close the loop.

The DMS, catalogues and authorised documentation remain sources of truth. The agent invents neither references, prices nor procedures.

Experience provided by your distributor · Demonstration data
PartnAir
Partner workshop

Case context

VEH

Golf · 2.0 TDI · 120,000 km service

↳ Experience provided by your distributor

Assistant · DistributorLive

Partner workshop

I need the timing kit with water pump.

Air · PartnAir

Vehicle confirmed. I prepared the request for your distributor.

Distributor team

Compatible reference confirmed. Available tomorrow morning.
✓Reply ready for the quote
The workshop moves forward with its distributor in one thread.Air structures the request, keeps vehicle context and summarises the partner counter’s reply.

The workshop value chain

From first contact to the customer’s next need.

Seven handoffs make the journey clear without turning PartnAir into another DMS. Live agents and Soon capabilities are kept separate immediately afterwards.

  1. 01

    Welcome

    Reception · Check-in

    Qualify the need, recognise the vehicle and prepare its arrival.

    Outcome

    Intake without rekeying

  2. 02

    Inspect

    Inspect · Guided Diagnosis

    Turn media, symptoms and measurements into structured, evidenced findings.

    Outcome

    A clearer diagnosis

  3. 03

    Prepare

    Source · Tech · Basket

    Gather parts, procedures, times, fluids and technical prerequisites.

    Outcome

    A feasible job

  4. 04

    Approve

    Quote · Customer

    Explain the work and get approval with understandable evidence.

    Outcome

    Faster decisions

  5. 05

    Schedule

    Promise · Load

    Align parts, technicians, skills, bays and handover time.

    Outcome

    A workable schedule

  6. 06

    Secure

    Quality · Warranty · Return

    Check the repair, build the files and recover credits.

    Outcome

    Fewer comebacks and omissions

  7. 07

    Retain

    Handover · Follow-up

    Track deferred work and prepare the next need at the right time.

    Outcome

    Useful recovered revenue

Available today

Eight agents used by partner workshops.

Provided through their distributor’s experience, they share the vehicle context and cover reception, parts, quotes, workshop, documents, scheduling, memory and disputes.

RCLive

Reception Assistant

Identifies the vehicle and the customer in one message.

Recognises the number plate or VIN, finds or creates the customer and vehicle file, and opens the 360° view (history, files, quotes).

Explore the agent →
PILive

Parts Assistant

Finds the right reference, suggests equivalents.

Searches the catalogue for the part, suggests alternatives, computes the maintenance plan and prepares the request to the distributor — without ever making up a price.

Explore the agent →
DVLive

Quote Assistant

Builds, prices and sends the quote.

Assembles a multi-line quote (parts, labour, consumables), blocks sending while a price is missing, then turns the acceptance into a repair order.

Explore the agent →
ATLive

Workshop Assistant

Opens files, tracks tasks, writes the recap.

Opens and lists workshop files, creates and closes the team's tasks, and produces the daily recap (appointments, quotes to follow up, delays).

Explore the agent →
DCLive

Documents Assistant

Reads your documents, reconciles invoices.

Understands workshop documents (registration certificate, part label, supplier invoice) and reconciles an invoice with the actual parts order, flagging every price or quantity discrepancy.

Explore the agent →
PLLive

Schedule Assistant

Finds a slot, books the appointment.

Computes genuinely free slots (opening hours, closed days, existing appointments) and books the customer appointment in one step.

Explore the agent →
MXLive

Memory Assistant

Remembers context, recalls it at the right moment.

Memorises useful facts (customer preferences, vehicle quirks) and recalls them semantically in later conversations.

Explore the agent →
LGLive

Disputes & Returns Assistant

Opens, documents and resolves disputes and returns with the distributor.

Opens a dispute (wrong part, defect, breakage, delay) or a return (over-order) on an order, part by part, tracks the joint resolution with the distributor (replacement, credit note, refund) and its double-validated closure.

Explore the agent →

Soon · product direction

The next step connects the whole workshop economy.

These capabilities complete the journey without belonging to the active distributor offer today. They describe product direction, not current availability.

INSoon

Inspect

Turns photos, video, voice and checklists into structured, prioritised and evidenced findings.

Target outcome

A clearer preliminary estimate

SOSoon

Source & technical basket

Compares permitted options and completes the main part with seals, fluids, bolts and prerequisites.

Target outcome

The right job at first teardown

TXSoon

Tech

Extracts OE procedures, times, torques, diagrams, DTCs and bulletins from licensed documentation.

Target outcome

A sourced job sheet

PCSoon

Promise & Load

Aligns parts, duration, skills, bay, subcontracting and the handover time promised to the customer.

Target outcome

Fewer blocked vehicles

CLSoon

Customer & Handover

Explains the diagnosis, prepares approval and guides progress through to key handover.

Target outcome

Faster decisions

QLSoon

Final quality

Adapts checks to the work performed, DTCs, torques and the required road test.

Target outcome

Fewer workshop comebacks

GRSoon

Warranty, core & return

Assembles eligibility, evidence, removed part, packaging, deadline and expected credit.

Target outcome

Fewer rejected or forgotten cases

RLSoon

Deferred work follow-up

Finds unfinished recommendations and prepares the right reminder based on context and criticality.

Target outcome

Useful recovered revenue

Supervised execution

The agent prepares. The professional decides.

Saving time must never erase professional responsibility: diagnosis, safety, customer approval and financial commitment remain governed by your rules.

PA

PartnAir assembles

Request, vehicle, history, parts, documents, quote, availability and next action in one continuous case.

HU

Your team approves

Diagnosis, recommended work, sensitive substitutions, final price, order and customer-facing commitments.

DMS

Your tools record

Appointments, repair orders, parts orders and status execute according to available rights and connector coverage.

Operational value

Move the work instead of rekeying it.

Each distributor pilot measures results on real partner-workshop flows, without promising a generic benchmark.

01

Reduce downtime

Parts, decisions and blockers become visible before a vehicle sits waiting.

02

Speed up approval

The customer receives a structured explanation tied to evidence and ready for approval.

03

Keep scheduling realistic

Case, availability and tasks stay aligned with actual workshop load.

04

Close every loop

Quality checks, returns, handover and deferred work no longer disappear after the repair.

Our product doctrine

Your tools govern. PartnAir moves the work forward.

Technology recedes behind three commitments: stay connected to business sources, make every action verifiable and leave binding decisions to responsible people.

01

Connected to your stack

ERP, DMS, catalogues, documentation, planning and messaging remain systems of record.

02

Grounded in sources

References, prices, availability and technical data stay tied to their origin.

03

Supervised by your teams

Substitutions, commercial commitments and sensitive decisions follow your approval rules.

An experience provided to your network

Equip partner workshops without selling them another software product.

We start with a real network case to show the distributor what can be prepared, approved and executed with the tools already in place.

See the distributor demo →See the distributor offer

Read at the counter

GuideHow do you identify a car part from a number plate?GuideHow do you find a part number from a photo?DefinitionVINDefinitionOBD fault codeDefinitionVehicle downtimeDefinitionCore charge