Disputes & Returns Assistant
Opens, documents and resolves disputes and returns with the distributor.
Work your team can delegate
Opens a dispute (wrong part, defect, breakage, delay) or a return (over-order) on an order, part by part, tracks the joint resolution with the distributor (replacement, credit note, refund) and its double-validated closure.
DIGITAL WORKER / Workshops & networks
These roles exist in the native catalogue. Activation depends on your workspace, available data and selected connections.
In practice
- open a dispute on the relevant order
- return a non-compliant part
- what is the status of my dispute case?
- accept the credit note offered on the current dispute
Your rules guide their actions
Your digital workers carry out authorised tasks and ask for approval when required. Permissions and traceability let you follow who did what.
Capabilities shared across modules
Specialist roles that share context and operate within their granted permissions.
External incubation. Your business keeps running.
A non-intrusive way to start without changing your ERP or working habits. You provide an initial corpus; our engineers prepare and refine digital workers outside your production systems. Integration follows business validation.