Inputs
Messages · voice · photos · documents · plate · VIN
Execution platform
Designed for the distributor, PartnAir understands requests, assembles context and executes only authorised actions — across its teams and the experience provided to partner workshops.
The distributor subscribes to and governs one platform. Partner workshops benefit from the experience it makes available to them.
Inputs
Messages, photos, voice, documents
Business context
Workshop, customer, vehicle, case
Specialised agents
Understand, check, prepare, track
Human control
Permissions, thresholds, approvals
Systems
ERP, DMS, catalogue, stock, orders
Prices, stock, customers and orders remain governed by your tools. PartnAir extends them into the garage conversation without imposing a new management system.
Explore the platform →The execution layer
PartnAir normalises inputs, assembles context, orchestrates agents and executes in authorised tools.
Messages · voice · photos · documents · plate · VIN
Customer · vehicle · case · quote · order · history
Understand · verify · prepare · recommend · track
ERP · DMS · catalogues · calendar · messaging · documentation
Permissions · approval · escalation · log · audit
People decide. PartnAir completes the work between decisions.
Messages, photos, plates and voice notes become structured requests.
Vehicle, references, alternatives, price and availability are checked.
The quote, margin, collection or delivery are assembled.
Your team takes over for sensitive decisions.
The quote or order is sent to the system of record.
Status, receipt, anomalies and disputes remain visible.
Open architecture
Versioned flows, scoped keys, HMAC signatures, idempotency and delivery logs connect systems without opaque coupling.
Prices, stock, customers, documents and orders are normalised behind shared contracts without imposing one vendor.
Permissions, audit, export, manual mode and controlled disconnection preserve an operational exit at every step.
Business connections
A product status indicates connector availability. Actual ERP capability remains documented operation by operation in the coverage matrix.
See integrations and the ERP matrix →Identification
Vehicle identification by number plate (make, model, engine) from the registration system.
Parts catalogue
OE → IAM reference resolution and parts search on the identified vehicle.
Network
Real-time part requests and price validation between garage and distributor (Kanban).
Workshop
Genuinely free slots (opening hours, closed days, appointments) and appointment booking.
Document Intelligence
OCR and reading of photos/documents (plate, VIN, registration certificate, part label, invoice).
Communication
Email confirmations and notifications (SMTP) — enabled via configuration.
Communication
Use your usual WhatsApp numbers with PartnAir distributors. No Meta account is required.
Workshop
Manufacturer labour times, maintenance plans and technical data — controlled activation by distributor and garage.
Workshop
Two-way appointment sync with Google Calendar.
Accounting
Invoice export to accounting software.
Our product doctrine
Technology recedes behind three commitments: stay connected to business sources, make every action verifiable and leave binding decisions to responsible people.
ERP, DMS, catalogues, documentation, planning and messaging remain systems of record.
References, prices, availability and technical data stay tied to their origin.
Substitutions, commercial commitments and sensitive decisions follow your approval rules.