The agentic automotive aftersales chain

One distributor offer. Two sides of the network.

PartnAir is sold to the distributor, who extends it across the network. Agents connect its teams and partner workshops in one case, without replacing their systems and with human approval before any binding decision.

Faithful PartnAir interface reconstruction · Demonstration data
PartnAir
BUYDistributor team

Buyer and operator

The distributor selects the plan, rules, systems and equipped workshops.

AIRPartnAir

PartnAir layer

Agents understand, prepare, request approval, execute and follow up.

SYSPartnAir

Systems of record

ERP, catalogues, stock, orders and DMS remain sources of truth.

NETPartner workshop

Beneficiary workshops

They use the experience provided by their distributor, with no direct purchase.

Human approval

Price, substitution, order and dispute follow the distributor’s approval rules.

A chain run by the distributor and used across its network.The workshop benefits from the experience; the distributor remains buyer, operator and owner of the commercial relationship.
A distributor counter and warehouse connected to a workshop by a luminous operational thread. Distributor team
From the counter to the vehicle lift, one continuous case.PartnAir connects distributor-prepared work to the workshop intervention, with human approval at every committing step.

A readable promise

What exists, what is in pilot and what we are building.

Statuses are not decorative: they separate a demonstrable capability, a partner-limited integration and the product destination.

Live

Available and demonstrable today

Pilot

Deployed in a controlled partner scope

Soon

Product direction, not sold as available

Distributor · message to workshop relationship

Agents for distributor teams

They support distributor teams across advice, quotes, orders and the relationship with their network.

See the distributor offer
Pilot

Continuity depends on connected sources

ERP prices, stock, quotes and orders are enabled connector by connector, according to the coverage matrix and agreed acceptance criteria.

ERP · DMS · API →
Soon

The complete chain we are building

The journey below describes the end-to-end destination. Some steps already use the live foundation; the whole chain remains Soon until full continuity is available.

  1. 01

    Capture

    24/7 Intake · Triage

    Understand every request, whatever the channel or level of detail.

    Outcome

    No request lost

  2. 02

    Identify

    Catalogue · OE Reference

    Resolve vehicle, fitment, supersession and alternatives with catalogue evidence.

    Outcome

    The right part, explained

  3. 03

    Price

    Pricing · Margin

    Apply commercial rules and prepare a consistent reply.

    Outcome

    Controlled pricing

  4. 04

    Promise

    Availability · VOR

    Cross-check stock, lead time, backorders and alternatives before committing.

    Outcome

    A promise you can keep

  5. 05

    Execute

    Order · Receipt

    Create in the ERP, track delivery and handle discrepancies without losing context.

    Outcome

    Quote to delivery

  6. 06

    Resolve

    Disputes · Returns · Warranty

    Assemble evidence, steer decisions and secure every expected credit.

    Outcome

    Fewer losses

  7. 07

    Grow

    CRM · Supplier Quality

    Turn operations into daily commercial priorities and decisions.

    Outcome

    A growing workshop relationship

Workshop · intake to handover

Agents used by partner workshops

They form the experience made available to workshops by their distributor, from intake to vehicle handover.

See the included workshop experience
Pilot

Continuity depends on connected sources

DMS, technical documentation, external planning and channels are enabled according to licences, connectors and agreed acceptance criteria.

ERP · DMS · API →
Soon

The complete chain we are building

The journey below describes the end-to-end destination. Some steps already use the live foundation; the whole chain remains Soon until full continuity is available.

  1. 01

    Welcome

    Reception · Check-in

    Qualify the need, recognise the vehicle and prepare its arrival.

    Outcome

    Intake without rekeying

  2. 02

    Inspect

    Inspect · Guided Diagnosis

    Turn media, symptoms and measurements into structured, evidenced findings.

    Outcome

    A clearer diagnosis

  3. 03

    Prepare

    Source · Tech · Basket

    Gather parts, procedures, times, fluids and technical prerequisites.

    Outcome

    A feasible job

  4. 04

    Approve

    Quote · Customer

    Explain the work and get approval with understandable evidence.

    Outcome

    Faster decisions

  5. 05

    Schedule

    Promise · Load

    Align parts, technicians, skills, bays and handover time.

    Outcome

    A workable schedule

  6. 06

    Secure

    Quality · Warranty · Return

    Check the repair, build the files and recover credits.

    Outcome

    Fewer comebacks and omissions

  7. 07

    Retain

    Handover · Follow-up

    Track deferred work and prepare the next need at the right time.

    Outcome

    Useful recovered revenue

Action boundary

The agent prepares and executes. People commit.

A substitution, exceptional price, sent quote, order, ERP write or sensitive technical decision follows the organisation’s approval rules. The source and action remain visible in the case.

Human control point

Our product doctrine

Your tools govern. PartnAir moves the work forward.

Technology recedes behind three commitments: stay connected to business sources, make every action verifiable and leave binding decisions to responsible people.

01

Connected to your stack

ERP, DMS, catalogues, documentation, planning and messaging remain systems of record.

02

Grounded in sources

References, prices, availability and technical data stay tied to their origin.

03

Supervised by your teams

Substitutions, commercial commitments and sensitive decisions follow your approval rules.