Available and demonstrable today
The agentic automotive aftersales chain
One distributor offer. Two sides of the network.
PartnAir is sold to the distributor, who extends it across the network. Agents connect its teams and partner workshops in one case, without replacing their systems and with human approval before any binding decision.
Buyer and operator
The distributor selects the plan, rules, systems and equipped workshops.
PartnAir layer
Agents understand, prepare, request approval, execute and follow up.
Systems of record
ERP, catalogues, stock, orders and DMS remain sources of truth.
Beneficiary workshops
They use the experience provided by their distributor, with no direct purchase.
Human approval
Price, substitution, order and dispute follow the distributor’s approval rules.
Distributor teamA readable promise
What exists, what is in pilot and what we are building.
Statuses are not decorative: they separate a demonstrable capability, a partner-limited integration and the product destination.
Deployed in a controlled partner scope
Product direction, not sold as available
Distributor · message to workshop relationship
Agents for distributor teams
They support distributor teams across advice, quotes, orders and the relationship with their network.
See the distributor offer →The live foundation
These areas of expertise are in the product and demonstrable today with configured data and permissions.
Continuity depends on connected sources
ERP prices, stock, quotes and orders are enabled connector by connector, according to the coverage matrix and agreed acceptance criteria.
ERP · DMS · API →The complete chain we are building
The journey below describes the end-to-end destination. Some steps already use the live foundation; the whole chain remains Soon until full continuity is available.
- 01
Capture
24/7 Intake · Triage
Understand every request, whatever the channel or level of detail.
Outcome
No request lost
- 02
Identify
Catalogue · OE Reference
Resolve vehicle, fitment, supersession and alternatives with catalogue evidence.
Outcome
The right part, explained
- 03
Price
Pricing · Margin
Apply commercial rules and prepare a consistent reply.
Outcome
Controlled pricing
- 04
Promise
Availability · VOR
Cross-check stock, lead time, backorders and alternatives before committing.
Outcome
A promise you can keep
- 05
Execute
Order · Receipt
Create in the ERP, track delivery and handle discrepancies without losing context.
Outcome
Quote to delivery
- 06
Resolve
Disputes · Returns · Warranty
Assemble evidence, steer decisions and secure every expected credit.
Outcome
Fewer losses
- 07
Grow
CRM · Supplier Quality
Turn operations into daily commercial priorities and decisions.
Outcome
A growing workshop relationship
Workshop · intake to handover
Agents used by partner workshops
They form the experience made available to workshops by their distributor, from intake to vehicle handover.
See the included workshop experience →The live foundation
These areas of expertise are in the product and demonstrable today with configured data and permissions.
Continuity depends on connected sources
DMS, technical documentation, external planning and channels are enabled according to licences, connectors and agreed acceptance criteria.
ERP · DMS · API →The complete chain we are building
The journey below describes the end-to-end destination. Some steps already use the live foundation; the whole chain remains Soon until full continuity is available.
- 01
Welcome
Reception · Check-in
Qualify the need, recognise the vehicle and prepare its arrival.
Outcome
Intake without rekeying
- 02
Inspect
Inspect · Guided Diagnosis
Turn media, symptoms and measurements into structured, evidenced findings.
Outcome
A clearer diagnosis
- 03
Prepare
Source · Tech · Basket
Gather parts, procedures, times, fluids and technical prerequisites.
Outcome
A feasible job
- 04
Approve
Quote · Customer
Explain the work and get approval with understandable evidence.
Outcome
Faster decisions
- 05
Schedule
Promise · Load
Align parts, technicians, skills, bays and handover time.
Outcome
A workable schedule
- 06
Secure
Quality · Warranty · Return
Check the repair, build the files and recover credits.
Outcome
Fewer comebacks and omissions
- 07
Retain
Handover · Follow-up
Track deferred work and prepare the next need at the right time.
Outcome
Useful recovered revenue
Action boundary
The agent prepares and executes. People commit.
A substitution, exceptional price, sent quote, order, ERP write or sensitive technical decision follows the organisation’s approval rules. The source and action remain visible in the case.
Human control point
Our product doctrine
Your tools govern. PartnAir moves the work forward.
Technology recedes behind three commitments: stay connected to business sources, make every action verifiable and leave binding decisions to responsible people.
Connected to your stack
ERP, DMS, catalogues, documentation, planning and messaging remain systems of record.
Grounded in sources
References, prices, availability and technical data stay tied to their origin.
Supervised by your teams
Substitutions, commercial commitments and sensitive decisions follow your approval rules.
Explore both sides of the distributor offer.
The distributor selects and deploys PartnAir. Partner workshops use the experience included in that offer, with no direct subscription.
D
Agents for distributor teams
They support distributor teams across advice, quotes, orders and the relationship with their network.
See the distributor offer →G
Agents used by partner workshops
They form the experience made available to workshops by their distributor, from intake to vehicle handover.
See the included workshop experience →