Disputes & Returns Assistant
Opens, documents and resolves disputes and returns with the distributor.
Explore ↗PartnAir ResolveReturns, warranties & disputes
Turn scattered exchanges into a defensible case. Resolve gathers facts, evidence and applicable rules.
Work your team can delegate
Counter, Flow and Studio are business modules. Each coordinates several digital workers and their skills on Found·AI·tion.
- 01
Qualify the reason and request missing evidence
- 02
Match facts with terms and authorised precedents
- 03
Prepare a recommendation and track resolution steps
Starting data
Invoices, photos, exchanges, references, supplier terms and case history.
Decisions stay with the right owner
The case owner decides acceptance, credit or refusal. Workers prepare evidence without inventing eligibility.
What we measure together
Case completeness, qualification time and back-and-forth exchanges.
Four essential roles. A team to configure.
Choose the roles useful to your operations. We configure sources, connections, skills and approvals with you. These roles describe the target team; available native workers are listed separately.
- 01 / Role to configure
Returns
Skills & deliverable
Qualify reasons, references and evidence; prepare a complete return request.
- 02 / Role to configure
Warranties
Skills & deliverable
Check case documents against applicable rules; prepare eligibility findings for review.
- 03 / Role to configure
Disputes
Skills & deliverable
Gather timelines, exchanges and evidence; produce a sourced factual case file.
- 04 / Role to configure
Resolution
Skills & deliverable
Compare permitted outcomes; prepare decisions and follow-up after approval.
Sources and connections
Invoices, photos, exchanges, references, supplier terms and case history.
Approval and control
The case owner decides acceptance, credit or refusal. Workers prepare evidence without inventing eligibility.
Workers from the PartnAir foundation
These roles exist in the native catalogue. Activation depends on your workspace, available data and selected connections.
Applications & capabilities
Concrete tools to retrieve, reconcile, prepare, check and deliver. One capability can serve several modules.
Documents & matching ↗
Extract useful information and match the documents in a case.
- Extract references, amounts and quantities
- Match orders, deliveries and invoices
- Flag discrepancies and missing evidence
Returns & disputes ↗
Prepare a return or warranty case and gather supporting evidence.
- Qualify return or warranty reasons
- Collect orders, photographs and supporting documents
- Prepare a case for a human decision
Business assistant ↗
Query authorised documentation and find an answer with its sources.
- Search the authorised corpus
- Cite passages supporting the answer
- Identify missing or ambiguous information
Found·AI·tion
Found·AI·tion connects authorised data, business ontology, RAG retrieval, models and orchestration.
Found·AI·tion Knowledge
Document knowledge, RAG retrieval and governed access.
Explore this capability ↗Capabilities are activated according to the scope, data access and connections agreed with your teams.
A real stack. Built around your business. ↗Where to start
One return or warranty type and one supplier’s terms.
Scope, sources, connections and acceptance criteria are agreed for every deployment.
Let’s talk about your business ↗External incubation. Your business keeps running.
A non-intrusive way to start without changing your ERP or working habits. You provide an initial corpus; our engineers prepare and refine digital workers outside your production systems. Integration follows business validation.
01Scope the corpus02Incubate outside production03Learn with your experts04Connect progressively05Build and extend
External incubation. Your business keeps running. ↗Continue with
One business context moves across functions. Each team retains its responsibility; handoffs avoid entering everything again.
Let’s discuss your next AI project.
A specific need or a broader programme: start with your business.
Let’s talk about your business ↗