Relationships & disputes
Agent for distributor teams
Disputes & Returns Assistant
Investigates the case, recommends, leaves the decision to the team member.
Distributor side: qualifies the dispute/return (photo recognition), verifies the sale and the supplier's conditions, and produces a reasoned recommendation — the final decision always stays human.
This agent is part of the offer the distributor deploys for its teams and network.
See the distributor demo →Example requests
“analyse this return”
“check that the part was actually sold”
“produce the recommendation for the relevant case”
Workflow
- 1
Understand
Messages, photos, plates and voice notes become structured requests.
- 2
Verify
Vehicle, references, alternatives, price and availability are checked.
- 3
Prepare
The quote, margin, collection or delivery are assembled.
- 4
Approve
Your team takes over for sensitive decisions.
- 5
Execute
The quote or order is sent to the system of record.